Terms of Use

Effective Date: January 1, 2025

Welcome to Complete Tax & Notary Services Inc. These Terms of Use (“Terms”) govern your access to and use of our website (https://completetax123.com), our client portal, and all services provided by Complete Tax & Notary Services Inc. (“we,” “our,” “us,” or “Company”). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website or services, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. These Terms constitute a legally binding agreement between you and Complete Tax & Notary Services Inc.

2. Services Offered

Complete Tax & Notary Services Inc. provides the following professional services:

  • Tax preparation and filing services (individual and business)
  • Corporate tax returns (Forms 1120, 1120S, 1065)
  • Payroll services (W-2, 1099, W-3, 1096, Forms 941, 940)
  • Bookkeeping and financial services
  • Business formation and startup assistance
  • Business certification assistance (DBE, WBE, MBE)
  • Notary services
  • Non-profit organization services (501(c)(3), Form 990, Form 1023)
  • Financial consulting and business advisory services

 

3. Client Responsibilities

3.1 Accuracy of Information

You agree to provide complete, accurate, and truthful information necessary for us to perform our services. You are responsible for the accuracy of all information, documents, and records you provide to us. You understand that we will rely on the information you provide, and any errors or omissions may affect the quality and accuracy of our services.

3.2 Timely Communication

You agree to respond promptly to our requests for information, clarification, or documentation. Failure to provide timely responses may delay the completion of your tax returns or other services and may result in missed deadlines, penalties, or interest charges for which you will be solely responsible.

3.3 Review and Approval

You are responsible for reviewing all tax returns, financial statements, and other documents we prepare before signing or filing. By signing or authorizing the filing of any document, you confirm that you have reviewed it and that it is accurate to the best of your knowledge.

 

4. Professional Services Disclaimer

Our services are provided on an “as is” and “as available” basis. While we strive to provide accurate and professional services, we make no warranties or representations regarding:

  • The completeness or accuracy of tax laws and regulations
  • Changes in tax laws or regulations after services are rendered
  • IRS or state tax authority decisions, audits, or reviews
  • Third-party actions or decisions beyond our control

Our services do not constitute legal advice. We recommend consulting with an attorney for legal matters. We are not responsible for the ultimate success or failure of any business venture, application, or tax position.

 

5. Fees and Payment

5.1 Service Fees

Fees for our services will be communicated to you before we begin work. Fees may vary based on the complexity of your tax situation, the scope of services requested, and the time required to complete the work. All fees are due and payable upon completion of services unless otherwise agreed in writing.

5.2 Payment Terms

Payment is due upon receipt of invoice unless alternative payment arrangements have been made in advance. We accept payment by check, credit card, debit card, and electronic bank transfer. Late payments may be subject to interest charges of 1.5% per month (18% annually) or the maximum rate permitted by Texas law, whichever is less.

5.3 Refund Policy

All sales are final. We do not offer refunds for services rendered. However, if you are dissatisfied with our services, please contact us immediately so we can address your concerns.

 

6. Confidentiality and Privacy

We are committed to maintaining the confidentiality of your personal and financial information in accordance with professional standards and applicable laws. Our handling of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our collection, use, and disclosure of your information as described in our Privacy Policy.

 

7. Client Portal and Account Security

If you are provided access to our secure client portal, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

 

8. Limitation of Liability

To the maximum extent permitted by Texas law, Complete Tax & Notary Services Inc., its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website, including but not limited to lost profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising out of or related to these Terms or our services shall not exceed the total fees paid by you for the specific services giving rise to the claim.

 

9. Indemnification

You agree to indemnify, defend, and hold harmless Complete Tax & Notary Services Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney’s fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any law or regulation; or (d) any false, inaccurate, or misleading information you provide to us.

 

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Complete Tax & Notary Services Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written permission.

 

11. Electronic Communications

By using our services, you consent to receive electronic communications from us, including emails, text messages, and notifications through our client portal. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

12. Termination

Either party may terminate the professional services relationship at any time with written notice. Upon termination, you remain responsible for payment of all fees for services rendered up to the date of termination. We reserve the right to terminate our services and refuse service to anyone at our sole discretion.

 

13. Dispute Resolution

13.1 Informal Resolution

If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally by contacting us at info@completetax123.com or +1 281-890-8445.

13.2 Arbitration

If we cannot resolve a dispute informally, any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Harris County, Texas. The arbitrator’s decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

13.3 Waiver of Class Actions

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

 

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms (other than those subject to arbitration as set forth above) shall be brought exclusively in the state or federal courts located in Harris County, Texas, and you hereby consent to the personal jurisdiction of such courts.

 

15. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website with a new effective date. Your continued use of our services following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

 

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

 

17. Entire Agreement

These Terms, together with our Privacy Policy and any engagement letters or service agreements, constitute the entire agreement between you and Complete Tax & Notary Services Inc. regarding your use of our website and services, and supersede all prior agreements and understandings.

 

18. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Complete Tax & Notary Services Inc.

 

19. Contact Information

If you have any questions about these Terms, please contact us:

Complete Tax & Notary Services Inc.

Houston, Texas

Phone: +1 281-890-8445

Email: info@completetax123.com

Website: https://completetax123.com

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.